Introduction
About Bank of America
Bank of America has its origins over 240 years ago. Through growth and acquisition, they now span the globe across over 100 countries and with 250,000 workers.
It is one of the worlds leading financial institutions, serving individuals, businesses large and small, and even governments. They offer banking and investment management, as well as a diverse product set of financial and risk management tools.
Bank of America are one of Workdays largest customers.
Software
Workday
Who was involved
Project dates
01/2017 to 09/2017, Canary Wharf, UK
Project details
This was a uniquely challenging project. The Bank had sold it’s MBNA Credit card business to the Lloyds Banking Group in the UK. Within the terms of the sale, the MBNA workforce were to be migrated from the current Workday production tenant at the Bank to a new stand-alone tenant.
Lloyds at the time were not a Workday customer, though they had plans to be so. From their perspective, this project was an ideal way for them to get their team familiar with Workday as a product, and the approaches and even terminology of a deployment.
IT Bites partnered with the Banks long term Workday system integrator, Aon (subsequently Alight Solutions), to provide management of the project. Unusually, we had 3 stakeholders – the Bank; MBNA and Lloyds. While the terms were basically to ‘lift and shift’ there had to be a degree of optimisation and change to make the new tenant workable for Lloyds. Although the Workday deployment methodology, that all partners have to follow, is a very proven approach, this project frequently had to diverge from this and out of the box thinking was regularly required.
Despite the challenges, we were able to deliver against very strict timelines linked to the sale of the business.
